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  1. 1
    Penglibatan masyarakat melalui sistem aduan awam menurut perspektif Islam : kajian di Jabatan Kemajuan Islam Malaysia dan Tabung Haji /
    by Madihatun Zainuddin
    Published 2020
    Subjects: “...Customer services Malaysia....”
    Thesis Book
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  2. 2
    Impak pengurusan aduan dan kualiti perkhidmatan ke atas imej organisasi di perpustakaan institusi pengajian tinggi awam (IPTA) Malaysia /
    Subjects: “...Customer services Quality control....”
    Thesis Book
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  3. 3
    Psychosocial characteristics of consumer complaining behaviour towards public services in the Klang Valley /
    by Ruziati Mior Ahamad Ariffin
    Published 2010
    Subjects: “...Civil service Customer services Malaysia Klang Valley (Selangor)....”
    Thesis Book
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