Suggested Topics within your search.
Showing 1 - 20 results of 20 for search '"Service industries"', query time: 0.03s Refine Results
  1. 1
    Customer satisfaction : a study on highway service provider /
    by Mat Sanusi Basri
    Published 2008
    Subjects: “...Service industries Customer services Malaysia....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  2. 2
    A study of the perception of customer satisfaction towards the supply and services provided by Tenaga Nasional Berhad : customer satisfaction index survey /
    by Abdul Haris Abdul Karim
    Published 1996
    Subjects: “...Service industries Malaysia....”
    Thesis Book
    Save to List
    Saved in:
  3. 3
    Human computer interaction approach in customer relationship management based on supplier perspective /
    by Norhaily Azizan
    Published 2008
    Subjects: “...Service industries Marketing....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  4. 4
    Self-service technology and internet banking : an investigation of consumers' trial decision /
    by Chai, Keng Fui
    Published 2008
    Subjects: “...Service industries Customer services Malaysia....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  5. 5
    Tuition centres determinants of acceptance and loyalty for future business sustainability /
    by Balasubramaniam Tharmiah
    Published 2008
    Subjects: “...Service industries Malaysia Quality control....”
    Thesis Book
    Save to List
    Saved in:
  6. 6
    The relationship of service quality, consumer decision factors and brand equity /
    by Ladda Vatjanasaregagul
    Published 2007
    Subjects: “...Service industries Thailand Quality control...”
    Thesis Book
    Save to List
    Saved in:
  7. 7
    Psychosocial characteristics of consumer complaining behaviour towards public services in the Klang Valley /
    by Ruziati Mior Ahamad Ariffin
    Published 2010
    Subjects: “...Service industries Malaysia Klang Valley (Selangor)....”
    Thesis Book
    Save to List
    Saved in:
  8. 8
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
    Subjects: “...Service industries Pahang Information technology Quality control....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  9. 9
    The influence of relationship quality on customer loyalty : evidence from the practices of outsourcing in the Malaysian hotel industry /
    by Maria Abdul Rahman
    Published 2014
    Subjects: “...Service industries Customer services Malaysia....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  10. 10
    Consumers' evaluation on B2C E-commerce service quality : Malaysian perspective /
    by Shahril Azwan Ismail
    Published 2008
    Subjects: “...Service industries Malaysia Quality control....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  11. 11
    A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
    by Tan, Seng Khee
    Published 1996
    Subjects: “...Service industries Malaysia Quality control...”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  12. 12
    The study of antecedents of customer loyalty towards established mobile service providers in Malaysia /
    by Yap, Nicole Chen Yan
    Published 2010
    Subjects: “...Cell phone services industry Customer services Malaysia....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  13. 13
    Customer loyalty in financial services from a service-dominant logic perspective /
    by Kat, Mui Ling
    Published 2010
    Subjects: “...Financial services industry Customer services Malaysia....”
    Thesis Book
    Save to List
    Saved in:
  14. 14
    Retail banking market : Singapore scenario /
    by Chia, Wilson Yew Hock
    Published 1989
    Subjects: “...Financial services industry Singapore....”
    Thesis Book
    Save to List
    Saved in:
  15. 15
    A study on the role of customer satisfaction in domestic retail banking sector /
    by Wong, Siew Fong
    Published 2012
    Subjects: “...Financial services industry Customer services....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
  16. 16
    Customers satisfaction and loyalty for mobile service providers /
    by Hassan, Kamaludin Dahir
    Published 2007
    Subjects: “...Cellular telephone services industry Customer services Malaysia....”
    Thesis Book
    Save to List
    Saved in:
  17. 17
    Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
    Subjects: “...Cell phone services industry Customer services Malaysia 20412...”
    Get full text
    Thesis
    Save to List
    Saved in:
  18. 18
    Development of quality management systems for some major banking functions /
    by Leck, Siew Leng
    Published 1996
    Subjects: “...Financial services industry Singapore Quality control....”
    Thesis Book
    Save to List
    Saved in:
  19. 19
    Capturing the real customer experience based on the parameters in the call detail records /
    by Khan, Nusratullah
    Published 2019
    Subjects: “...Cell phone services industry Customer services Pakistan 25468...”
    Get full text
    Thesis
    Save to List
    Saved in:
  20. 20
    An analysis on the intention to use myEPF (online EPF service) among Malaysians /
    by Nor Azlina Abdul Aziz
    Published 2008
    Subjects: “...Online information services industry Customer services Malaysia....”
    Get full text
    Thesis Book
    Save to List
    Saved in:
Search Tools: Get RSS Feed — Email this Search — Save Search