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  1. 1
    Corporate image, service quality, customer perceived value, relationship quality and its effect on switching intention among Islamic banking customers in Malaysia /
    by Nor Hashima Hashim
    Published 2011
    Subjects: “...Customer relations Malaysia Psychological aspects....”
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  2. 2
    Development of a biopsychosocial-spiritual model of coping in Muslim parents of person with autism (PWA) /
    by Siti Patonah Mohamad
    Published 2022
    Subjects: “...Muslims Social life and customs....”
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  3. 3
    A study on full service restaurants' attributes and the key determinants of customer satisfaction behavioural intention /
    by Chow, Sweet Fun
    Published 2010
    Subjects: “...Restaurants Customer services Malaysia....”
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  4. 4
    Ikatan dan sentimen kejiranan orang Melayu bandar di Kuala Lumpur /
    by Alauddin Sidal
    Published 2007
    Subjects: “...Malays Kuala Lumpur Social life and customs...”
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  5. 5
    Factors affecting brand loyalty among Malaysian consumers in their choice of mobile phone brands /
    by Lew, Bel Lee Peng
    Published 2010
    Subjects: “...Customer loyalty Malaysia Case studies....”
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  6. 6
    Relationship among service quality, food quality, perceived value, customer satisfaction and behavioural intentions in the Malaysian fast food industry /
    by Seaw, Thiam Chin
    Published 2010
    Subjects: “...Fast food restaurants Customer servicse Malaysia Quality control....”
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  7. 7
    Determinants of Islamic bank selection : a case study of Bank Rakyat /
    by Nor Hafizan Razali
    Published 2011
    Subjects: “...Banks and banking Customer services Malaysia....”
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  8. 8
    Psychosocial characteristics of consumer complaining behaviour towards public services in the Klang Valley /
    by Ruziati Mior Ahamad Ariffin
    Published 2010
    Subjects: “...Civil service Customer services Malaysia Klang Valley (Selangor)....”
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  9. 9
    Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
    by Ong, Khian Sin
    Published 2009
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
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  10. 10
    The structure of the Malay emotional concepts of marah (anger), sabar (patience), and hormat (respect) among IIUM employees /
    by Sari, Santika
    Published 2015
    “...Malaysia Social life and customs...”
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