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  1. 161
    Service quality, customer satisfaction and loyalty towards JKR Malaysia /
    by Mohammad Suhainy Abdull Rahim
    Published 2009
    Subjects: “...Customer services Malaysia....”
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  2. 162
    Relationship of functional and relational value to behavioral intention of bank customers in Malaysia /
    by Nasreen Khan
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia....”
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  3. 163
    Determinants of Islamic bank selection : a case study of Bank Rakyat /
    by Nor Hafizan Razali
    Published 2011
    Subjects: “...Banks and banking Customer services Malaysia....”
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  4. 164
    Peningkatan productiviti dan kualiti dalam sebuah bank perdagangan : satu kajian khusus ke atas konsep pusat perniagaan komersial dan tatacara baru proses perniagaan /
    by Mohammad Rodzi Ismail
    Published 1997
    Subjects: “...Banks and banking Malaysia Customer services Quality control....”
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  5. 165
    Expectation and perception towards University of Malaya's service quality /
    by Mohd Hairolnezam Kahmis
    Published 2013
    Subjects: “...Customer services Quality control Case studies...”
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  6. 166
    Quality services, students' loyalty and internationalisation practices amongst international students at public universities in Malaysia /
    by Najimdeen, Abdulhakeem Alade
    Published 2021
    Subjects: “...Public universities and colleges Customer services 33553 Malaysia...”
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  7. 167
    مدخل مقترح لرفع الكفاءة والفعالية المصرفية من منظور إدارة الجودة الشاملة :‏ ‏دراسة ميدانية على المصارف الحكومية في الجمهورية العربية السورية /‏
    by إسبر، لمى فيصل
    Published 2009
    Subjects: “...Banks and banking Customer services Syria...”
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  8. 168
    Electronic banking in Malaysia : consumer perception & behaviour /
    by Lee, Jiann Liang
    Published 1999
    Subjects: “...Banks and banking Malaysia Customer services....”
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  9. 169
    The study of antecedents of customer loyalty towards established mobile service providers in Malaysia /
    by Yap, Nicole Chen Yan
    Published 2010
    Subjects: “...Cell phone services industry Customer services Malaysia....”
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  10. 170
    Psychosocial characteristics of consumer complaining behaviour towards public services in the Klang Valley /
    by Ruziati Mior Ahamad Ariffin
    Published 2010
    Subjects: “...Civil service Customer services Malaysia Klang Valley (Selangor)....”
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  11. 171
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
    Subjects: “...Civil service Pahang Customer services....”
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  12. 172
    IT in banking : a study of selected services /
    by Ramesh Mohan
    Published 1998
    Subjects: “...Banks and banking Malaysia Customer services....”
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  13. 173
    Cyberbanking and conventional banking : a comparative study /
    by Teoh, Peng Hooi
    Published 1998
    Subjects: “...Banks and banking Malaysia Customer services....”
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  14. 174
    أثر جودة الخدمة على الربحية ورضا العملاء في المصارف الأردنية :‏ ‏دراسة مقارنة بين بنك الاسكان والبنك الاسلامي الأردني = The effect of service quality on profitability and customers' satisfaction in Jordanian banks : a comparative study between housing bank and Jordan Islamic Ba/‏
    Subjects: “...Banks and banking Customer services Jordan...”
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  15. 175
    Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
    by Ong, Khian Sin
    Published 2009
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
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  16. 176
    The influence of service quality on customer satisfaction towards international students of Islamic universities in Malaysia /
    by Diallo, Fatoumata Binta
    Published 2021
    Subjects: “...Customer services Quality control 18964...”
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  17. 177
    Perceived information security and consumer trust in electronic commerce transactions : a survey of internet banking adoption in Malaysia /
    by Sarrafiaghdam, Alireza
    Published 2008
    Subjects: “...Electronic commerce Customer services Malaysia....”
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