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Antecedents of job embeddedness and its effect on proactive customer service performance of frontline employees in the hospitality industry
由
Chan, Wei Leong
出版 2018
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Service quality and travel motivation among health tourists in island hospital, Penang /
由
Oon, Kim Ping
出版 2006
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Customer satisfaction with service quality indicators at Pahang National Park /
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Siti Mashitah Sarif
出版 2009
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