The impact of service quality on customer choice towards private hospital: a case study in USAINS / Nur Hafizah Mat Husain
This tittle of this research is “The Impact of Service Quality on Customer Choice towards Private Hospital: A Case Study in USAINS”. The purpose of this study is to identify the relationship between service quality in term of reliability, tangible, and empathy dimension on customer choice. This purp...
Saved in:
主要作者: | Mat Husain, Nur Hafizah |
---|---|
格式: | Thesis |
语言: | English |
出版: |
2015
|
主题: | |
在线阅读: | https://ir.uitm.edu.my/id/eprint/38776/1/38776.pdf |
标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
相似书籍
-
Customer perception on service quality for Bayu Balau Beach Resort (hotel & chalet) / Mohammad Nur Asyraf Md Sahlan
由: Md Sahlan, Mohammad Nur Asyraf
出版: (2017) -
Implementation of customer service system using three-tier architecture / Nursabrina Amran
由: Amran, Nursabrina
出版: (2015) -
Evaluating service quality of Total Hospital Information System (THIS): a case study at Hospital Sungai Buloh / Nurul Azilah Jalil
由: Jalil, Nurul Azilah
出版: (2015) -
Customer relationship management (CRM): SMS technology for auto dispatching in data restoration tracking system / Mohd Najmuddin Mohd Hassan
由: Mohd Hassan, Mohd Najmuddin
出版: (2004) -
Market orientation, service quality and business performance of hotels in Klang Valley of Malaysia / Muhammad Bonnie Lopez
由: Lopez, Muhammad Bonnie
出版: (2010)