Customer relationship management (CRM): SMS technology for auto dispatching in data restoration tracking system / Mohd Najmuddin Mohd Hassan

Customer Relationship Management (CRM) is the connection between customer satisfaction and future success in business. CRM is becoming critical to organizations worldwide as global competition increases and technological innovations in communication continue to emerge. Primacare is a call center in...

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書目詳細資料
主要作者: Mohd Hassan, Mohd Najmuddin
格式: Thesis
語言:English
出版: 2004
主題:
在線閱讀:https://ir.uitm.edu.my/id/eprint/66019/1/66019.pdf
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