Customers' satisfaction towards counter services of Tabung Haji in Kota Bharu / Izyan Azianis Ab Aziz
The objective of this study is to explore the customers' satisfaction towards the waiting time period and the quality of the counter services among the customers at the Tabung Haji Kota Bharu Kelantan (THKB). The problem is that nowadays, most of the company didn't pay much attention towar...
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| 主要作者: | |
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| 格式: | Thesis |
| 語言: | English |
| 出版: |
2018
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| 主題: | |
| 在線閱讀: | https://ir.uitm.edu.my/id/eprint/74077/1/74077.pdf |
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