Customer experience and satisfaction: a case study of e-Filing service by IRB Malaysia / Syed Ahmad Faisal Othman
This study is entitled “CUSTOMER EXPERIENCE AND SATISFACTION: A CASE STUDY OF e-FILING SERVICE BY IRB MALAYSIA”. As nowadays, Inland Revenue Board (IRB) Malaysia has organized e-Filing service for their tax payers to submit their tax forms through online. This study is look forward to analyze the le...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 語言: | English |
| 出版: |
2009
|
| 主題: | |
| 在線閱讀: | https://ir.uitm.edu.my/id/eprint/90466/1/90466.pdf |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|