A study on customer’s satisfaction towards automated teller machine service quality at CIMB Bank, Miri / Othman Eli
This paper was drawn on customer satisfaction in the aspect ofservices. The aim ofthe study is to determine the level of customer satisfaction of CIMB BANK with regard to its Automated Teller Machine (Atms) as a service provider. The study investigates significant dimensions of ATM ( Automated Telle...
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| 主要作者: | |
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| 格式: | Thesis |
| 語言: | English |
| 出版: |
2011
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| 主題: | |
| 在線閱讀: | https://ir.uitm.edu.my/id/eprint/92694/1/92694.pdf |
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