A study on customer’s satisfaction towards automated teller machine service quality at CIMB Bank, Miri / Othman Eli

This paper was drawn on customer satisfaction in the aspect ofservices. The aim ofthe study is to determine the level of customer satisfaction of CIMB BANK with regard to its Automated Teller Machine (Atms) as a service provider. The study investigates significant dimensions of ATM ( Automated Telle...

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主要作者: Eli, Othman
格式: Thesis
语言:English
出版: 2011
主题:
在线阅读:https://ir.uitm.edu.my/id/eprint/92694/1/92694.pdf
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