The linking of service quality, trust, and innovation toward taxpayer’s satisfaction
The provision of quality government services is becoming increasingly important, and the public sector is striving to match private companies when delivering exceptional services. The Inland Revenue Board of Malaysia (IRBM) is central in providing direct services to clients on tax matters. However,...
محفوظ في:
المؤلف الرئيسي: | Mohamad Firdaus, Abdul Rahim |
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التنسيق: | أطروحة |
اللغة: | eng eng eng |
منشور في: |
2023
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الموضوعات: | |
الوصول للمادة أونلاين: | https://etd.uum.edu.my/10907/1/Depositpermision_s95590.pdf https://etd.uum.edu.my/10907/2/s95590_01.pdf https://etd.uum.edu.my/10907/3/s95590_02.pdf |
الوسوم: |
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مواد مشابهة
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