Mengukur Tahap Kualiti Perkhidmatan Dari Perspektif Kepuasan Pelanggan
In general, this study aims to identify the degree of customer satisfaction in PMBR based on service quality elements formulated. The specific objectives of this study is to identity the degree of customer expectation towards the elements and dimensions measured, it is to identify the degree of perc...
محفوظ في:
| المؤلف الرئيسي: | |
|---|---|
| التنسيق: | أطروحة |
| اللغة: | eng eng |
| منشور في: |
2000
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| الموضوعات: | |
| الوصول للمادة أونلاين: | https://etd.uum.edu.my/131/1/AHMAD_BUKHARI_B._ABD._RAHIM_-_Mengukur_tahap_kualiti_perkhidmatan_dari_perspektif_kepuasan_pelanggan_-_Kajian_kes_di_Pantai_Merdeka_Beach_Resort.pdf https://etd.uum.edu.my/131/2/AHMAD_BUKHARI_B._ABD._RAHIM_-_Mengukur_tahap_kualiti_perkhidmatan_dari_perspektif_kepuasan_pelanggan_-_Kajian_kes_di_Pantai_Merdeka_Beach_Resort.pdf |
| الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
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الانترنت
https://etd.uum.edu.my/131/1/AHMAD_BUKHARI_B._ABD._RAHIM_-_Mengukur_tahap_kualiti_perkhidmatan_dari_perspektif_kepuasan_pelanggan_-_Kajian_kes_di_Pantai_Merdeka_Beach_Resort.pdfhttps://etd.uum.edu.my/131/2/AHMAD_BUKHARI_B._ABD._RAHIM_-_Mengukur_tahap_kualiti_perkhidmatan_dari_perspektif_kepuasan_pelanggan_-_Kajian_kes_di_Pantai_Merdeka_Beach_Resort.pdf